FAQ's & Help
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If you can't find an answer to your questions here, you can always email us!
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Fill out our online order forms, located below the designs on our pages. For example, if you would like to our a wedding-themed cigar band, you would go to : http://www.necessitees.com/cigarwedding.htm Scroll below the designs to the order form. Just look for the order forms and "Add to Cart" buttons on any of the design pages below the samples shown on the page.
We offer sales periodically and will have the 'coupon code' you need as well as the sale information on our home page and "Current Specials" page. Click here for how to use the code. Please remember to use the discount code in the shopping cart. Sorry but we cannot issue refunds for the amount of the discount once the checkout is finalized. Coupon codes cannot be combined. Only one code per transaction please.
Yes, certainly! We do not send proofs routinely unless you request them but it's never a problem for us to email you one. Simply email us after placing your order and ask us to "send a proof before printing". Be sure to include your order number. If you have requested a proof or have ordered wedding invitations, "Save the Date" cards or any item where we do send proofs before printing, we will wait 72 hours to hear back with your approval. After that time, we will print and ship your order as reflected in the sample we've emailed you. Please make sure your email is set to accept mail from necessitees.com so that it does not go into your junk or spam folder.
You may pay using any major credit card thru our online completely secure shopping cart or by check or money order. If paying by check or money order ~ You will be given a choice to pay by credit card, check or money order when you are checking out. Simply select "Check/Money Order" and print out the "Final Receipt" to mail in with your order. Click here for step-by-step instructions with pictures. Mail to: NecessiTees, P. O. Box 452484, Garland, TX 75045-2484
Sorry but we cannot accept phone orders. You must use our online order form to pay either by credit card or to mail in your check or money order.
We use PayPal's shopping cart services to process all credit card transactions but you do not need to sign up for PayPal or even to use an existing PayPal account in order to make a purchase. In the final step of the checkout, you will be taking to a PayPal page. You will be prompted to login to PayPal - or you can elect not to. Simply look for "Don't have a PayPal account? Use your credit card or bank account..." towards to bottom of the page. Click the "Continue" link and you'll be prompted to enter your payment & shipping information. You never need to sign up for a PayPal account. Click here for step-by-step instructions with pictures. Please note that you will receive a confirmation email from PayPal once you've completed your order whether you paid by credit card or by using your existing PayPal account. This is normal and simply shows that your transaction has been processed correctly and your credit card (or PayPal account, if you elected that method) has been billed.
Don 't worry. This is normal and you did everything correctly. PayPal merely processed your transaction, since we use their services for our shopping cart. They do send a confirmation email once your order has been completed, simply indicating your credit card was billed.
Please refer to our "Shipping Info" page for all shipping times.  We ship by USPS Priority Mail (a 2-3 day business delivery time) and by USPS Express Mail (a 1-2 day business delivery time) within the US. You select your shipping method in our shopping cart when you are checking out. We also ship to Canada, by USPS Global Priority Mail ( generally a 4-6 business day delivery time). Select "Priority" as the shipping option and then "Calculate my shipping". You'll be able to indicate Canada as the shipping destination and also figure your shipping total.
Our shipping charges are based on actual USPS Priority, USPS Express Mail, or USPS Global Priority Mail rates. We add on no extra fees. You can calculate your charges in our shopping cart to see them before checking out.
Yes, we also ship to Canada.
Yes! We can use your artwork, logo, graphics or your own text on most any item. We can also design something for you if you don't see any samples that are right for your event. Simply click the
Custom Design Ordering link at the top of this or any of
our pages and fill out our Custom Order Request Form.
We strongly recommend digital
images be at least 1200x1800 pixels. This will allow a small bit
of room for cropping and zooming, without compromising too much
quality. Lower resolution images cannot be used and cannot be
changed to higher resolution. Although images smaller than 1280
x 960 dots look good on your computer screen, they will produce
poor pictures with jagged edges and possibly with pixels
showing. This is especially true once the images are cropped,
edited, and resized. Please refer to your owner's manual for
more information about setting the resolution on your camera.
After submitting your order,
please email your photo
to us at
orders@necessitees.com. Be sure to
include your name & email address and
let us know that your photo is for an
order you've just placed.
Both! We sell our personalized wrappers already assembled, using some of your favorite candy bars- Hershey's Milk Chocolate, Hershey's with Almonds, Kit Kats, Nestle's Crunch, Hershey's Miniatures, & Hershey's Nuggets. If you would like to save and wrap your own candies, we sell our wrappers by themselves as well as the foil sheets for making them look professionally done!
Our candy bar wrappers are printed on a white, semi-glossy, 48 lb. stock. (This is heavier or thicker than a text weight paper.) Wrappers come pre-cut along with a glue stick and instructions for easy assembling.
Easy-to-follow instructions with pictures are included along with your order, as well as glue sticks.
We highly recommend having your candy bars shipped in an insulated mailing carton if the weather is warm (above 75 degrees). These are available for purchase for $8.95 each and are directly below the candy bars & wrappers on our order forms. We ship by your choice of USPS Priority Mail (2-3 day business delivery) or USPS Express Mail (1-2 business day delivery). If your order is over $50, you will automatically receive free USPS Priority Mail. If you wish to ship by USPS Express mail instead, please contact us before placing your order. Please make sure that someone will be at your location to accept your package when it arrives. We cannot be responsible for chocolates that arrive melted in shipping.We do not have any control
over the handling of your order once it is handed over the carrier.
We ship our wrapped chocolate candies on Monday, Tuesday or Wednesday only to help insure that your order will not sit in a post office warehouse over a weekend. If in doubt, please contact us and we would be more than happy to discuss shipping your order before it is placed.
We offer our cigar bands for you to apply to your own cigars and we also sell bubble gum cigars with our personalized bands. We do not sell cigars by themselves.
Our bands are printed on a white, 48 lb semi-glossy stock. Dimensions are 1" tall by a length dependent upon the size of the cigar you will be using. See our Ring Gauge Chart for assistance in determining the size of your cigar bands. We sell our bands WITH or WITHOUT adhesive backing. Order bands WITH adhesive backing if your cigars are wrapped in cellophane or a paper wrapper. Order bands WITHOUR adhesive backing if your cigars have no cellophane or paper wrapper. A glue stick will be provided with your order for applying the bands.
Please click here for easy-to-follow instructions with pictures.
We never divulge your information to anyone. Names, addresses, phone numbers, email addresses, etc. that are collected are for fulfilling your order only. We do not give away or sell your information ever.
Email us :info@necessitees.com Phone us: 214-769-1386 Monday thru Friday 10am to 5pm CENTRAL TIME Write us: NecessiTees, P. O. Box 452484, Garland, TX 75045-2484
Since all of our items are personalized, we do not offer refunds. However, we will be happy to correct any errors at no charge to you if it is our mistake. We will also work with you on any other problems that might arise. On our custom-designed orders (orders where we have used your own artwork, logos, etc), once you have approved the sample emailed to you, we do not offer any refunds or reprints. Any samples emailed to you represent the actual size and actual appearance of the way your product will look. What is sent to you is an image of the complete item - wrapper, cigar band, bookmark, etc.
Zazzle.com offers quality products such as t-shirts and apparel, unique gifts, posters, art & more. Most items are shipped within a few days. We have partnered with Zazzle to offer an array of items that compliment our own products. You can reach the Zazzle help center here.
You can get track your order at Zazzle.com by going to: http://zazzle.custhelp.com/app/answers/detail/a_id/77 You can visit the Zazzle.com Help Center for answers to any other questions you may have: http://www.zazzle.com/help |
