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How do I
place an order?
Fill out our online order forms, located below the designs on our
pages. For example, if you would like to our a wedding-themed cigar
band, you would go to :
http://www.necessitees.com/cigarwedding.htm Scroll
below the designs to the order form.
Just look for the order forms and "Add to Cart" buttons on any of
the design pages below the samples shown on the page.
If there is a sale, how do I use the
coupon code? We offer sales periodically
and will have the 'coupon code' you need as well as the sale
information on our
home page and "Current
Specials" page. Click
here for how to use the code.
Please remember to use the discount code in the shopping cart.
Sorry but we cannot issue refunds for the amount of the discount
once the checkout is finalized.
Can
I get a proof of my order before you print it?
Yes, certainly! We do not send proofs routinely unless you request
them but it's never a problem for us to email you one. Simply
email us after placing
your order and ask us to "send a proof before printing". Be sure to
include your order number.
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What forms of payment do you accept?
You may pay using any major credit card thru our online
completely secure shopping cart or by check or money order.
If paying by check or money order ~
You will be given a choice to pay by credit card, check or money
order when you are checking out. Simply select "Check/Money Order"
and print out the "Final Receipt" to mail in with your order.
Click
here for step-by-step instructions with
pictures.
Mail to: NecessiTees, 6850 N. Shiloh Road, K-222, Garland,
TX 75044
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Can I place an order over the phone?
Sorry
but we cannot accept phone orders. You must use our online order
form to pay either by credit card or to mail in your check or money
order.
I don't have a PayPal account or don't want to use my PayPal
account. What do I do? use PayPal's
shopping cart services to process all credit card transactions but
you do not need to sign up for PayPal or even to use an existing
PayPal account in order to make a purchase.
In the final step of the checkout, you will be
taking to a PayPal page. You will be prompted to login to PayPal -
or you can elect not to. Simply look for "Don't have a PayPal
account? Use your credit card or bank account..." towards to bottom
of the page. Click the "Continue" link and you'll be prompted to
enter your payment & shipping information. You never need to sign up
for a PayPal account.
Click
here for step-by-step instructions with
pictures.
Please note that you will receive a confirmation
email from PayPal once you've completed your order whether you paid
by credit card or by using your existing PayPal account. This is
normal and simply shows that your transaction has been processed
correctly and your credit card (or PayPal account, if you elected
that method) has been billed.
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I paid with my credit card but got an email saying I paid by PayPal.
What happened? Don 't worry. This is
normal and you did everything correctly. PayPal merely
processed your transaction,
since we use their services for our shopping cart. They do send a
confirmation email once your order has been completed, simply
indicating your credit card was billed.
How long will it
take to get my order? Please refer to our
"Shipping
Info" page for all shipping times.
How do you ship?
We ship by USPS Priority Mail (a 2-3 day business delivery time) and
by USPS Express Mail (a 1-2 day business delivery time) within the
US. You select your shipping method in our shopping cart when you
are checking out.
We also ship to Canada, by USPS Global Priority
Mail ( generally a 4-6 business day delivery time). Select
"Priority" as the shipping option and then "Calculate my shipping".
You'll be able to indicate Canada as the shipping destination and
also figure your shipping total.
What are your shipping
charges?
Our shipping charges are based on actual USPS
Priority, USPS Express Mail, or USPS Global Priority Mail rates. We
add on no extra fees. You can calculate your charges in our shopping
cart to see them before checking out.
FREE USPS
PRIORITY MAIL SHIPPING on orders of $50.00 or more!
No coupon code needed.
This
will calculate automatically for you in the checkout.
Do you ship outside the US?
Yes, we also ship to Canada.
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Can I send you my own artwork, logo or graphics to use on your
products? How do I do that? Yes! We
can use your artwork, logo, graphics or your own text on most
any item. We can also design something for you if you don't see
any samples that are right for your event.
Simply click the
Custom Design Ordering link at the top of this or any of
our pages and fill out our Custom Order Request Form.
We will design a sample and email it back to you along with
instructions for ordering.
For our cigar bands, if you design your own and send us your
artwork, some things to keep in mind:
A design that wraps around the entire band is not ideal. We must
allow for an overlap once wrapped around the cigar and it's easy
for your design to be covered up! try to keep the main artwork
centered to fit an approximate area of 3/4" tall by 1" wide.
For other tips for artwork for our cigar bands,
click here.
Do you sell your candy wrappers with or without the candy?
Both! We sell our personalized wrappers already assembled, using
some of your favorite candy bars- Hershey's Milk Chocolate,
Hershey's with Almonds, Kit Kats, Nestle's Crunch, Hershey's
Miniatures, & Hershey's Nuggets. If you would like to save and
wrap your own candies, we sell our wrappers by themselves as
well as the foil sheets for making them look professionally
done!
What are your wrappers like and what kind of paper are they
printed on? Our candy bar wrappers are
printed on a white, satin finish (non-glossy), 32 lb. stock. If
ordering wrappers only, they come pre-cut along with a glue
stick and instructions for easy assembling.
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How do I apply your
candy wrappers? Easy-to-follow
instructions with pictures are included along with your order,
as well as glue sticks.
About
shipment of candy bars in warmer months
- We highly recommend having your candy bars shipped in an
insulated mailing carton if the weather is warm (above 75
degrees). These are available for purchase for $8.95 each and
are directly below the candy bars & wrappers on our order forms.
We ship by your choice of USPS Priority Mail (2-3 day
business delivery) or USPS Express Mail (1-2 business day
delivery). Please make sure that someone will be at your
location to accept your package when it arrives. We cannot be
responsible for chocolates that arrive melted in shipping.
Do you sell your cigar bands with or without the cigars?
We offer our cigar bands for you to apply to your own cigars and
we also sell bubble gum cigars with our personalized bands. We
do not sell cigars by themselves.
What are your cigar bands like and what kind of paper are they
printed on?
Our bands are printed on a
white, satin finish (non-glossy), 32 lb. stock. Dimensions are
1" tall by a length dependent upon the size of the cigar you
will be using. See our
Ring Gauge Chart for assistance in
determining the size of your cigar bands.
We sell our bands WITH or WITHOUT adhesive backing.
Order bands WITH adhesive backing if your cigars are wrapped
in cellophane or a paper wrapper. Order bands WITHOUR adhesive
backing if your cigars have no cellophane or paper wrapper. A
glue stick will be provided with your order for applying the
bands.
How do I apply your cigar bands?
Please click
here
for easy-to-follow instructions with pictures.
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What is
NecessiTees' privacy policy? We never
divulge your information to anyone. Names, addresses, phone
numbers, email addresses, etc. that are collected are for
fulfilling your order only. We do not give away or sell your
information ever.
How do I contact
Necessitees?
Email us
:info@necessitees.com
Phone us: 214-769-1386 Monday thru Friday 10am
to 5pm CENTRAL TIME
Write us: NecessiTees, 6850 N. Shiloh Road, K-222,
Garland, TX 75044
Do you have a refund
policy? Since all of our items
are personalized, we do not offer refunds. However, we will be
happy to correct any errors at no charge to you if it is our
mistake. We will also work with you on any other problems that
might arise.
On our custom-designed orders (orders where we have used your
own artwork, logos, etc), once you have approved the sample
emailed to you, we do not offer any refunds or reprints.
Any samples emailed to you represent the actual size and
actual appearance of the way your product will look. What is
sent to you is an image of the complete item - wrapper, cigar
band, bookmark, etc.
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